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5 Common (And Usually Expensive) Mistakes That Undermine Your Data Quality... |
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“It costs £1 to correct an error at the point of capture, £10 if it gets to your host system, but £100’s or even £1,000’s if it affects your clients!” The cost to your organisation of inaccurate data cannot be underestimated. Data errors undermine your decision making and result in unnecessary cost. Our 30+ years of data capture experience enables us to help organisations hone their processes to drive out errors and save money. |
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Here are 5 common mistakes that damage data quality: |
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| Understand Your Data! | ||||||||||
| All too often data capture applications are developed without the necessary regard for the data to be collected. Basic checking may be included, but who has analysed the typical mistakes that people make when they complete documents. If you are not aware of this information, it will slow your process and cost you money. |
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| Use The Experience of Your Staff | ||||||||||
| The people who really know your data are the ones who process it every day. Don’t rely on software developers to guess what validation may be needed or to determine the most efficient and effective way of dealing with exceptions. |
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| Educate Your Marketing Department | ||||||||||
| Who designs the documents you collect data from? If it’s your marketing department, the chances are the documents look great, produce a good response but are a nightmare when it comes to capturing data. It doesn’t need to be this way. Work with your marketing team and let them know how to design documents that will not only produce a good response, but also make documents easier to complete and allow information to be captured accurately. DOWNLOAD OUR Document Design Guidelines HERE . . . |
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| Anonymity = Impunity | ||||||||||
| Do you know the accuracy levels of each and every member of your data capture teams? The chances are you can’t get this information, or if it is collected it’s difficult to interpret. If you can’t identify who is responsible for input errors, you can’t focus improvement on those who need it. If you want to know what information should be collected and how to use it DOWNLOAD Our Process Control and Management Recommendations HERE . . . |
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| Use The Right Data Capture Platform | ||||||||||
| Whatever type of document you need to process, it’s vital to use the right tools. You can’t identify and correct errors if your software doesn’t make it easy for you. By utilising the in-built capabilities of a specialist High Speed Keying, Forms Processing or Invoice Capture platform, you can take control of your data, identify errors and put them right before they cause problems. CHECK OUT Our Buyer’s Guide to Data Capture Solutions . . . |
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