Managing the deluge of paper that arrives in businesses every day is a hugely labour intensive
and costly task. All manner of documents have to be dealt with including forms, correspondence, orders, purchase invoices and the myriad of other pieces of paper that someone has to process.
Getting the right document to the right person quickly and securely presents an enormous administrative overhead. Moving paper around the organisation leads to delays, damages service
to customers and significantly increases the risk of important documents being lost or mislaid.
Root 3’s Digital Mailroom solution, powered by AnyDocCLASSIFY, offers a real opportunity to streamline and regain control of your business processes and eliminate unnecessary labour cost.
By automating processes right from the point of entry, you can create a secure environment for all your documents, reduce process elapse times and, by having complete control of all your
documents, deliver a substantially enhanced service to your customers.
Here are some pointers to consider:
Scanning all incoming documents at their point of receipt, is the only way to ensure that you have a physical record of every item of business data and communication. In addition, you’ll know when it entered your process, helping you to monitor and manage service levels.
Don’t waste time sorting paper manually, and eliminate the risk of losing documents. Automated document classification will identify scanned images and place them in their relevant work queues ready for immediate attention.
Logical, straightforward indexing allows your authorised users to find any document instantly, enabling your staff to respond to customer enquiries more promptly and confidently. This virtually eliminates expensive call-backs, and frees up hours of unproductive time spent searching for missing documents and information.
It is estimated that as much as 20% of incoming customer contact are progress enquiries relating to information already sent. Reduce the time, effort and cost of dealing with these calls by having information at your fingertips to answer customer questions.
Find out more about Root 3’s Digital Mailroom solutions HERE ….
